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CRASH CARD · UNITED STATES CRASH CARD
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CRASH CARD · FIELD DIRECTORY · 25 LINES · 17 CATEGORIES

Resources

The badge holds what fits on 54 by 85 millimetres. This page holds the rest: who answers each line, what actually happens when you call, what it costs, and where to look when the answer depends on the state you are standing in.

This pageWEB-RES

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25
CATEGORIES
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2026-07-25
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UNITED STATES

Each line was read from the operating organisation’s own site or a .gov page. Hours change without notice — the source link on every entry is there so you can check rather than trust us.

How to report, and who must Not legal advice

This is general information, not legal advice. This page is general information, not legal advice, and it is not a substitute for reading your own state's statute or asking your employer's compliance office. Mandated-reporter law carries real penalties for getting it wrong in either direction — failing to report, or reporting outside legal protection — so verify your state's specific rule before acting on anything here.

What a mandated reporter is

A mandated reporter is a person who, by virtue of their profession, is legally required to report suspected child or vulnerable-adult maltreatment to the proper authority — as distinct from any member of the public, who may report but generally isn't legally compelled to. The categories of who is mandated, what triggers a report, the deadline to report, and the penalty for failing to report are all set by state law, not federal law, and differ materially state to state.

It is set by your state, not by any national rule

There is no single national mandated-reporter statute. Each state defines its own list of mandated professions, its own reporting deadline, and its own reporting channel. A rule that is true in one state is not automatically true anywhere else. Verify the reporter's own state before acting on anything printed here.

To find the rule that binds you, use the federal index of state statutes: Child Welfare Information Gateway — State Statutes Search. They also answer a line at 1-800-394-3366.

Minnesota, because that is where we are

WHO
Professionals and their delegates engaged in the healing arts, social services, hospital administration, psychological or psychiatric treatment, child care, education, correctional supervision or probation/correctional services, law enforcement, or clergy who receive the information while engaged in ministerial duties.
WHEN
Immediately, on knowing or having reason to believe a child is being maltreated. That is the statutory word; this page does not restate an hour count.
WHERE
Reports go to the county child-protection agency where the child lives, or to local law enforcement. If a child is in immediate danger, call 911 first.

We do not print a single statewide phone number for a child report here. Reports route by county, and the number that surfaces most often in search is documented more solidly as the vulnerable-adult line — printing it as a child line would misroute the report. Use the county agency where the child lives, or law enforcement.

Before you call

  1. The child's or vulnerable adult's name, age, and location, if known.
  2. What was observed or disclosed, in the reporter's own words — not a conclusion, the specific facts.
  3. Names of household members or others who may be involved.
  4. Whether the person is in immediate danger — if so, call 911 first, not the reporting line.

After you report

  1. In Minnesota, the receiving agency screens the report to decide whether it meets the statutory threshold for an assessment or investigation — not every report results in one.
  2. A mandated reporter who makes a good-faith report has statutory immunity from civil or criminal liability for making it.
  3. The reporter is generally not told the outcome of the case, for confidentiality reasons — this is common across states. The exact disclosure rule is state-specific; check yours.

The directory 25 lines

Crisis and suicide 1 line

988 is the front door for most mental health crises. It routes by area code, not GPS, so a caller travelling gets their home-area center unless they update their location in the app.

  • 988 Suicide & Crisis Lifeline on the card 988 Routed to a local crisis center; counselor provides confidential support, safety assessment, and can arrange rescue.
    HOURS
    24/7/365
    COST
    Free
    ACCESS
    Spanish by phone and text/chat; interpretation for other languages; TTY/deaf and hard-of-hearing options; Veterans press 1; press 2 for Spanish. Also: call or text; chat at chat.988lifeline.org.
    RUN BY
    SAMHSA, administered by Vibrant Emotional Health

    LGBTQI+ specialized 'press 3' option was discontinued by SAMHSA effective 2025-07-17.

LGBTQ+ 1 line

  • The Trevor Project on the card 1-866-488-7386 Trained counselor familiar with LGBTQ+ issues; anonymous, judgment-free. Trevor states it will contact emergency services or child welfare only for abuse or an imminent, in-progress suicide risk.
    HOURS
    24/7/365
    COST
    Free
    ACCESS
    English; site does not list additional languages. Also: call; text START to 678-678; chat at thetrevorproject.org/get-help.
    RUN BY
    The Trevor Project

Veterans 2 lines

  • Veterans Crisis Line 988 Responder connects caller with local VA and community resources. No VA enrollment required.
    HOURS
    24/7
    COST
    Free
    ACCESS
    Open to veterans, service members, Guard/Reserve, and the people who support them — not veterans only. Also: dial, then press 1; text 838255; chat at veteranscrisisline.net.
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    U.S. Department of Veterans Affairs
  • National Call Center for Homeless Veterans 1-877-424-3838 VA counselor asks about the caller's situation and connects them to housing support or local VA services.
    HOURS
    24/7
    COST
    Free, confidential
    ACCESS
    For veterans and family/community members supporting a veteran. Also: (1-877-4AID-VET).
    RUN BY
    U.S. Department of Veterans Affairs

Overdose, substance use, and naloxone 3 lines

  • Never Use Alone 800-484-3731 Caller gives their location; a volunteer stays on the line while they use; if the caller stops responding for 30+ seconds, the operator calls EMS to that location.
    HOURS
    24/7/365
    COST
    Free
    ACCESS
    Anonymous — caller's identity is not disclosed unless EMS must be dispatched. Also: or 877-696-1996.
    RUN BY
    Never Use Alone (peer-led harm reduction nonprofit)

    This is an overdose-prevention monitoring line, not a counseling line — worth stating plainly since the name alone doesn't convey the mechanism.

  • NEXT Distro (naloxone by mail) nextdistro.org/naloxone Mails free naloxone; eligibility and shipping vary by state via an on-site state selector.
    HOURS
    n/a (online/mail order)
    COST
    Free
    ACCESS
    Coverage is state-dependent — check the state selector before telling someone it will ship to them.
    RUN BY
    Next Harm Reduction
  • SAMHSA National Helpline on the card 800-662-4357 Treatment referral and information service for substance use and mental health.
    COST
    Free
    RUN BY
    Substance Abuse and Mental Health Services Administration

    The number is checked against the operating organisation. Hours and language options are not restated here — check the site, they change.

Poison — human and animal 2 lines

  • Poison Help (national poison control network) on the card 1-800-222-1222 Call routes by area code to the caller's regional poison center; answered by a nurse, pharmacist, or physician. About two-thirds of callers are managed by phone without an ER visit (per the 40th Annual Report of America's Poison Centers National Poison Data System, cited on the HRSA page).
    HOURS
    24/7
    COST
    Free
    ACCESS
    Interpretation in 161 languages.
    RUN BY
    55 regional poison centers, coordinated under HRSA's Poison Help program

    Human poisoning only. poison.org (National Capital Poison Center, one of the 55 regional centers) separately states it moved its own walk-in/local operation to an all-digital model effective 2025-03-31 — that does not affect the national 1-800-222-1222 routing, which still reaches a live specialist per HRSA.

  • ASPCA Animal Poison Control Center on the card (888) 426-4435 A veterinary toxicologist works through what the animal ate, how much, and whether it needs a vet now or can be watched at home.
    HOURS
    24/7/365
    COST
    $95 per incident. This is the one line on the badge that is not free, and the card says so.
    ACCESS
    Have the product label or plant name ready. Pets and livestock.
    RUN BY
    ASPCA

Domestic violence 2 lines

  • National Domestic Violence Hotline on the card 1-800-799-7233 Advocate provides crisis intervention, safety planning, and referrals. Does not provide direct cash assistance but can connect to organizations that do.
    HOURS
    24/7
    COST
    Free, confidential
    ACCESS
    Spanish at espanol.thehotline.org; a Deaf Hotline at 855-812-1001; a teen dating-abuse line at 866-311-9474. Also: text START to 88788; chat at thehotline.org; AI chat 'Ruth' at ruth.thehotline.org.
    RUN BY
    National Domestic Violence Hotline
  • StrongHearts Native Helpline 1-844-762-8483 Advocate provides peer support, safety planning, and referrals to Native-centered service providers.
    HOURS
    24/7
    COST
    Free, confidential, anonymous
    ACCESS
    For Native Americans and Alaska Natives specifically, though not gatekept. Also: text START; chat at strongheartshelpline.org.
    RUN BY
    StrongHearts Native Helpline (partnership between NDVH and the National Indigenous Women's Resource Center)

Sexual assault 1 line

On the back of the card, under 04 ABUSE & REPORT.

  • National Sexual Assault Hotline on the card 800-656-4673 The call is answered by a trained support specialist at a sexual assault service provider in your area, who can talk through what happened and refer you on to local medical, legal and longer-term support.
    HOURS
    24 hours a day, 7 days a week
    COST
    Free
    ACCESS
    Confidential. Also by text — HOPE to 64673 — and by chat at hotline.rainn.org/online, with Spanish at hotline.rainn.org/es.
    RUN BY
    RAINN

Child abuse 2 lines

  • Childhelp National Child Abuse Hotline on the card 1-800-422-4453 Degreed counselor (72+ hours specialized training) offers crisis intervention and guidance. This is a support line, not itself a mandated-reporting intake — see the Reporting section for that.
    HOURS
    24/7/365
    COST
    Free (Childhelp is donor-funded)
    ACCESS
    Help in over 170 languages via interpretation. Also: also text/chat via childhelphotline.org.
    RUN BY
    Childhelp
  • National Center for Missing & Exploited Children 1-800-843-5678 For an already-reported missing child, helps enter the case into the FBI's NCIC Missing Person File; also takes exploitation/abuse-material reports via the CyberTipline and offers crisis referrals to families.
    HOURS
    24/7
    COST
    Free
    ACCESS
    Also: (1-800-THE-LOST).
    RUN BY
    NCMEC

    Report a missing child to local police (911) first — NCMEC supplements that, it does not replace it.

Elder and vulnerable adult 1 line

  • Eldercare Locator on the card 1-800-677-1116 Routes caller to their local Area Agency on Aging, which connects to local Adult Protective Services and other elder services.
    HOURS
    Mon–Fri 9:00a–8:00p ET, not 24/7
    COST
    Free
    RUN BY
    U.S. Administration for Community Living (ACL)

Human trafficking 1 line

  • National Human Trafficking Hotline 1-888-373-7888 Connects to anti-trafficking organizations, emergency services, and long-term victim/survivor support; also takes anonymous tips.
    HOURS
    24/7
    COST
    Free (standard text/data rates may apply)
    ACCESS
    English and Spanish confirmed; a referral directory for local services. Also: tTY 711; text 233733; chat at humantraffickinghotline.org.
    RUN BY
    Operated by Compass Connections under a $7M/year HHS Administration for Children and Families award

Runaway and homeless youth 1 line

  • National Runaway Safeline 1-800-786-2929 Crisis support specialist listens and helps explore safe options; can arrange the Home Free program — free transportation for ages 12–21 to a confirmed safe adult — and help obtaining ID/birth certificates.
    HOURS
    24/7
    COST
    Free — 'cost should never be a barrier,' per their own site.
    ACCESS
    Also: (1-800-RUNAWAY); text to same number; chat/forum/email at 1800runaway.org.
    RUN BY
    National Runaway Safeline

Disaster distress 1 line

  • Disaster Distress Helpline 1-800-985-5990 Crisis counseling for emotional distress tied to a natural or human-caused disaster.
    HOURS
    24/7/365
    COST
    Free
    ACCESS
    Spanish: press 2; interpretation in 100+ additional languages. Also: (call or text).
    RUN BY
    SAMHSA

    samhsa.gov URLs.

Eating disorders 1 line

  • ANAD Helpline (888) 375-7767 Free peer support and treatment referrals. ANAD states plainly it does not provide medical care or therapy.
    HOURS
    Mon–Fri 9a–9p CT (messages outside those hours are returned)
    COST
    Free
    ACCESS
    Phone. No chat option is published on their own page.
    RUN BY
    ANAD (National Association of Anorexia Nervosa and Associated Disorders)

Problem gambling 1 line

  • National Problem Gambling Helpline 1-800-522-4700 Specialist provides education, referrals to counselors/therapists/support groups, treatment options, self-exclusion guidance, and family support. Explicitly not a crisis line — for an emergency, use 911 or 988.
    HOURS
    24/7/365
    COST
    Free; no insurance info required
    ACCESS
    Translation in 240+ languages. Also: (1-800-GAMBLER); text or chat also route through 1-800-MY-RESET (1-800-697-3738).
    RUN BY
    National Council on Problem Gambling

    1-800-522-4700 and 1-800-MY-RESET both reach this helpline. Either number works.

Medical bills and coverage 1 line

  • No Surprises Help Desk 1-800-985-3059 Explains whether the No Surprises Act protections apply to a bill and takes complaints.
    HOURS
    Weekdays 8a–8p ET, weekends 10a–6p ET
    COST
    Free
    ACCESS
    Spanish, French, Arabic, Russian, Nepali, and 350+ other languages per CMS.
    RUN BY
    Centers for Medicare & Medicaid Services (CMS)

Food, rent, and utilities 1 line

  • 211 211 Connects to local resources for housing, utilities, food, healthcare costs, mental health, substance use, and disaster recovery. 19 million referrals nationally in 2025, per 211.org, 9.1 million of them for housing/utilities.
    HOURS
    Varies by local 211 provider — not confirmed as uniformly 24/7 at the time of checking
    COST
    Free, confidential
    ACCESS
    Coverage and hours are set by the local 211 network member, not centrally — a caller in one county may get a different window than another. Also: dial, or 211.org (Spanish: es.211.org).
    RUN BY
    United Way, operated through a network of local 211 agencies

    211 is a network of independently run local affiliates, not one national service. Hours and what is offered vary by area — check your local 211 rather than assuming it is staffed around the clock.

For the crew — clinicians, EMS, and law enforcement in distress 3 lines

  • Physician Support Line 1-888-409-0141 Peer support conversation with a volunteer psychiatrist on any personal or professional issue, not only crisis. 'We report to no one.'.
    HOURS
    Mon–Fri 8:00a–11:00p ET, except federal holidays — not 24/7
    COST
    Free
    ACCESS
    US physicians and medical students.
    RUN BY
    Physician Support Line (volunteer psychiatrists)
  • Fire/EMS Helpline (Share the Load) 1-888-731-3473 Confidential behavioral-health support for firefighters, EMTs, and their families — addiction, depression, suicide prevention, PTSD, critical-incident stress, relationship issues.
    HOURS
    24/7
    COST
    Free
    ACCESS
    Also: (1-888-731-FIRE).
    RUN BY
    National Volunteer Fire Council, delivered with American Addiction Centers
  • Copline 1-800-267-5463 Retired law-enforcement officer listens, culturally competent to the job. Confidentiality broken only for a credible threat to others, or suspected child/elder abuse.
    HOURS
    24/7/365
    COST
    Free
    ACCESS
    Active and retired officers and their families. Also: (1-800-COPLINE).
    RUN BY
    COPLINE (independent 501(c)(3), not affiliated with any department)

What the card leaves off By choice

A badge is a fixed size and every line added pushes another off. These did not make the card. They are here instead.

  • Child Welfare Information Gateway state statute lookup childwelfare.gov/topics/systemwide/laws-policies/state/. A tool, not a hotline — doesn't fit the card's phone-number format, and the correct answer changes by the reader's state, which a national card can't print.
  • Full mandated-reporter explainer (who/when/penalties) This resources page's Reporting section, with the explicit caveat to verify locally. Inherently state-specific and multi-paragraph; a single national card would either be wrong for most readers or would need 50 footnotes.
  • State-specific reporting phone numbers (e.g. MN's county-routed child-abuse intake) Reporting section here, MN as a worked example only, with the Gateway lookup for other states. The card is sold in all 50 states; a Minnesota number on a Georgia buyer's card is actively wrong.

FIELD REFERENCE · NOT A PROTOCOL · VERIFY LOCALLY